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Store Testimonials

"I love Lagoon Baby! I've bought from you many times and each time was a great experience. My most recent purchase was a Standard Rockets Tula... which I looked everywhere for till I finally found it on your website. We were leaving for vacation in just over a week and I needed it for our trip. I called ahead to see if it would ship in time. The phone was answered right away on a weekend! My Rockets shipped out immediately and I had it in 3 days. Thank you again!" - Danielle B., Fort McMurray, AB 


"Natalie at Lagoon Baby helped me find the best newborn diapers for my very trim daughter, educating me on all my options. I've continued to purchase all my cloth needs through the Lagoon. Customer service is stellar! Any questions are answered, if she doesn't know she'll find out! Love the fact she's experienced most of the items so she has first hand experience! I will always support Lagoon Baby and have sent many friends who rave about Natalie as much as me!" - Courtney R., Maple Ridge, BC


 "The customer service at Lagoon Baby is above and beyond anything I could have hoped for! When I was pregnant, I knew I wanted to cloth diaper my baby but was overwhelmed with the options. I found the Lagoon Baby website on google, and emailed to ask a question. Natalie promptly replied and had me come in to her show room, where she took the time to explain the different types of cloth diaper options, and answered every question I had. She even followed up with me via email to make sure I didn't have any other questions. This is just one of the many great experiences I've had with customer service here, and it's now the only place I will buy cloth diapers, among other really great products. I highly recommend shopping here!" - Stephanie E., Coquitlam, BC


"I couldn't decide who to order through when I decided to started cloth diapering. A couple of my friends suggested Lagoon Baby and though it was across the province and totaling 10 hours further away than he closest cloth diapering store I decided I'd go ahead and give Lagoon Baby a try (the points award system also didn't hurt ) I was so thrilled when I checked the mail only 2 days later and my package was already waiting for me and always with a hand written thank you which I always appreciated. Makes the shopping experience that much better! Lagoon baby is my one stop shop for all things cloth diaper and baby! Thanks for the awesome customer service! - Kara M., Burns Lake, BC


"Amazing customer service! A real pleasure to do business with. Lagoon baby has gone above and beyond to ensure customer satisfaction. - Alycia H. Hamilton, ON 


"I have purchased a number of items from Lagoon Baby now and have had nothing but excellent online shopping experiences! Great products with fantastic customer service! Will definitely be buying from here again!!!" - Jenn C., Coquitlam, BC


"Lagoon baby has an excellent selection cloth diapers and accessories. Natalie is extremely helpful if you are looking for something in particular or want her opinion on a certain product. Lagoon baby is my go to online retailer for cloth diapers." - Carly G., Portage la Prairie, MB 


"Thank-you so much Natalie and Lagoon Baby for your excellence in customer service and in quality products. I am now enjoying baby wearing with my Tula and cloth diapering my son, and I feel good knowing you've got my back if I have questions or concerns. I recommend you to everyone and have more purchases planned in the future! - Pia F., Port Moody, BC 


"I just got my first order from Lagoon Baby!!! I have to say that I am super impressed at how fast it was filled and shipped! I will definitely be ordering again. Thank you so much!"  - Cheryl A., Delburne, AB


 "Lagoon Baby is awesome! I live in Calgary and there are several baby stores in town but more often than not I choose to order online from the Lagoon. The selection is amazing, the prices are great, and things are shipped quite quickly. When the parcel arrives it's like Christmas -- everything is packaged nice and safely and often here is a little sample size something as a surprise. Natalie has also provided me with cloth diaper advice which is really appreciated! It's an online store with a homey feel, and I would recommend it to anyone." - Teara M., Calgary, AB

 

I've sent in multiple inquiries over the past few months, and each time, I've received a reply within 24 hours. Now that's pretty impressive considering I'm currently residing on the other side of the world in Asia! Lagoon Baby has made it possible for my husband and I to cloth diaper our baby girl even here in Asia. Thank you!  - A. Neufeld, Asia

 

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